PRIVACY POLICY

Effective Date: 1/07/2025

Wildlings and Wonder (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and disclose your personal information when you interact with our website and services.

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1. Information We Collect

We may collect personal information including but not limited to:

• Your name

• Email address

• Phone number

• Child’s name and age

• Relevant health or allergy information you choose to share

• Payment details (processed securely via third party payment providers)

• Any other information you voluntarily provide through contact forms, bookings, or email correspondence

We also collect non personal information automatically when you use our website, such as:

• Browser type

• IP address

• Pages visited

• Date and time of access

This helps us improve our services and website performance.

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2. How We Use Your Information

We may use your information to:

• Process bookings and payments

• Communicate with you regarding your booking or inquiries

• Send you updates, newsletters, or promotional materials (you may unsubscribe at any time)

• Ensure health and safety requirements are met during sessions

• Improve and maintain our website and services

• Comply with legal obligations

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3. Cookies

Our website may use cookies or similar technologies to enhance your browsing experience. You can adjust your browser settings to refuse cookies; however, some parts of the site may not function properly without them.

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4. Sharing Your Information

We will never sell or rent your personal information. We may share information with trusted third parties only in the following circumstances:

• Payment processing providers

• Service providers who help operate our business (e.g., website hosting)

• When required by law or to protect our rights and safety

All third parties are required to protect your information and only use it for the purpose it was shared.

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5. Data Security

We take reasonable measures to safeguard your personal information against loss, misuse, unauthorised access, or disclosure. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

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6. Access and Correction

You have the right to:

• Access the personal information we hold about you

• Request corrections if your information is inaccurate or outdated

• Withdraw consent or request deletion of your personal information, subject to legal and contractual restrictions

To exercise these rights, please contact us using the details below.

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7. Children’s Privacy

We collect children’s information only as necessary for bookings and to ensure health and safety during sessions. This information is provided voluntarily by parents or guardians and is treated with strict confidentiality.

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8. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect when published. We encourage you to review this policy periodically.

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10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:

Wildlings and Wonder

Email: hi@wildlingsandwonder.com.au

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By using our website and services, you acknowledge that you have read and agree to this Privacy Policy.